En poursuivant votre navigation sur ce site, vous accepter l’utilisation et l'écriture de cookies sur votre appareil. Ces cookies (petits fichiers texte) permettent de suivre votre navigation, actualiser votre panier, vous reconnaître lors de votre prochaine visite et sécuriser votre connexion. Pour en savoir plus, consultez notre politique de confidentialité.

This Privacy Policy defines and informs you of how Zupa SASU uses and protects the information you transmit to us, if applicable, when you use this SITE accessible from the following URL : www.lunettesfactory.com (herein after the « Site »).

Please note that this Privacy Policy may be modified or suplemmented at any time by ZUPA SASU, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications are biding on the User as soon as they are put online. The User should therefore regularly consult this Privacy and Cookie Usage Policy in order to be aware of its possible modifications.


In general, it is possible for you to visit the site www.LunettesFactory.com without communicating any personal information about yourself. In any case, you are in no way obliged to trasmit information to Zupa SASU.

Nevertheless, in case of refusal, you may not be able to benefit from certain information or services that you have requested. In certain cases, Zupa SASU may ask you to provide your full name, first name, email adress, telephone number, company intracommunity VAT number and position (hereinafter your «Personal Information  »). By providing this information, you expressly accept that it will be processed by ZUPA SASU for the purposes indicated in point 2 below as well as for the purposes recalled at the end of each of them.

In accordance with the Genaral Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the French Data Protection Act of January 6, 1978 as amended, ZUPA SASU informs you of the following points :

• 1. Identity of the data controller

The data controller is the company Zupa SASU, headquartered at 20 Rue Voltaire 93100 Montreuil – France.

• 2. Purposes of the treatment

Zupa SASU may process your Personal Information :

(a) for the purpose of providing you with the information or services you have requested (including but not limited to: sending you the Newsletter, commercial offers, white papers or assessing your level of compliance via a  quizz) ; and/or

(b) to collect information that enables us to improve our Site, products and services (including through the use of cookies) ; and/or

(c) in order to be able to contact you about various events related to ZUPA SASU, including but not limited to product updates and customer support.

• 3. Recipients

Only Zupa SASU is the recipient of your Personal Information. These, wether in individual or aggregate for, are never transmitted to a third party, notwithstanding the subcontractors used by Zupa SASU (you will find more information in point 7 below). Neither Zupa SASU nor any of its subcontractors can market the personal data of visitors and Users of its Site.

• 4. Shelf life

Your personal Information is kept by ZUPA SASU only for the time corresponding to the purpose of the collection as indicated in point 2 above, which in any case may not exceed 24 months.

• 5. Computer Law and Freedoms

You have the following rights concerning your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1

o Right of access and communication of data 

You have the right to access your Personal Information.

Howether, due to the obligation of security and confidentiality in the processing of personal data incumbent on ZUPA SASU, you are informed that your request will be processed on the condition you provide proof of your identity, in particular by producing a scan of your valid identity document (if requested via our dedicated electronic form) or signed photocopy of your valid identity document (if requested in writing).

ZUPA SASU informs you that it will have the right, if necessary, to oppose requests that are manifestlyabusive (due to their number, repetitive or systematic nature).

o Right to rectify data

Under this right, the legislation entitles you to request the rectification, updating, blocking or deletion of data concerning you, which may prove to be inaccurate, erroneous, incomplete or obsolete.

Also, you can define general specific guidelines regarding the fate of personal data after your death. Where appropiate, the heirs of a deceased person may require that the death of their loved one be taken into consideration and/or that the necessary updates be made.

o Right of opposition

The exercise of this right is only possible in one of the two following situations :

1. Where the exercise of this right is based on legitimate grounds ; or

2. When the exercise of this right is intended to prevent the collected data from being used for commercial prospecting purposes.

• 6. Response time

ZUPA SASU undertakes to respond to your request for access, rectification or oppositionor any other additional request for information within a reasonable period of time, which may not exceed 1 month from receipt of your request.

• 7. Authorised service providers and transfer to non-EU countries

ZUPA SASU infoms you that it may have recourse to authorised service providers to facilitate the collection and processing of the data that you have communicated to us. These service providers may be located outside the European Union and communicate the data collected through the various forms of the Site (with the exception of the form allowing you to exercise your rights to Information Technology and Civil Liberties, which is offered and used by ZUPA SASU).

ZUPA SASU has previously ensured that its service providers have implemented adequate guarantees and they comply with strict conditions in terms of confidentiality, use and data protection. In particular, vigilance has focusedon the existence of a legal basis for any transfer of data to a third country. As such, one of our service providers is subject to internal company rules  (or « Binding Corporate Rules ») that heve been approved by the CNIL in 2016 when the others obey not only Stadard Contractual Clauses but also the  Privacy Shield.

• 8. Complaint to the competent authority

If you consider that ZUPA SASU does not comply with its obligations with respect to your Personal Information, you may address a complaint or request to the appropiate authority . In France, the competent authority is the CNIL, to which you can send an electronic request by clickingon the following link : https://www.cnil.fr/fr/plaintes/internet.


The first time you connect to the www.LunettesFactory.com website, you are warned by a banner at the top of your screen that information relating to your browsing is likely to be recorded in files called « cookies ». Our policy on the use of cookies allows you to better understand the provisions we implement in terms of navigation on our website. In particular, it informs you about all the cookies present on the website, their purpose (part I.) and gives you the prodedure for setting them (part II.).

• 1. General Information about cookies on the ZUPA SASU website

As the publisher of this website, ZUPA SASU may install a cookie on the hard disk of your terminal (computer, tablet, mobile etc.) in order to guarantee you smooth and optimal navigation on our website.

"Cookies" are small text files  of limited size that allow us to recognize your computer, tablet or miobile device in order to personalize our services to you.

The information collected through cookies does not in any way identify you personally. They are used exclusively for our own needs in order to improve the ineractivity and performance of our website and to send you content adapted to your interests . None of this information is disclosed to third parties except when ZUPA SASU has obtained your prior consent or when disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to deal with it .

To better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used  on the ZUPA SASU Website, their name, their purpose, and their shelf life .

• 2. Setting your cookies preferences

You can accept or decline the deposit of cookies at any time.

The first time you log on to the ZUPA SASU website, a banner appears at the bottom of your screen briefly presenting information about the deposit of cookies and similar technologies . This banner warns you that by continuing your navigation on the ZUPA SASU website (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the « X » icon to the right of the banner at the bottom of your screen.

Depending on the type of cokie involved , the collection of your consent to deposit and read cookies on your terminal may be imperative.

a. Cookies exempt from consent

In accordance with the recommendations of the Comission Nationale de l'Informatique et des Libertés (CNIL), certain cookies are exempted from the prior collection of your consent  insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of allowing or facilitating communication by electronic means. These include  session ID cookies, authentification cookies, load balancing session cookies , and cookies for customizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by ZUPA SASU.

b. Cookies requiring your prior consent

This requirement applies to cookies issued by third parties, which are referred to as "persistent" in that they remain on your device until they are deleted or expire.

As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, which you will find a link to below . This family of cookies includes audience measurement cookies (notably PIWIK), advertising cookies (which ZUPA SASU does not use) and social network sharing cookies (notably from Facebook, YouTube, Twitter and LinkedIn).

Audience measurement cookies establish statistics concerning the frequentation and use of various elements of the website (such as the content pages you have have visited). This data contributes to improving the ergonomics of the ZUPA SASU website.

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent , these cookies  allow you to easily share some of the content published on the SOS GRDP website, in particular via a sharing application "button" depending on the social network concerned.

c. You have various tools foe setting cookies 

Most internet browsers are configured by default to allow the deposit of cookies. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or so that only a part of the cookies are accepted or rejected depending on their originator .

WARNING : We draw your attention to the fact that refusing the deposit of cookies on your terminal is nevertheless likely to alter your user experience  as well as your access to certain services or features of this website. Where applicable, ZUPA SASU declines all responsability concerning the consequences related to the deterioration of your browsing conditions that occur as a result of your choice to refuse, delete or block the cookies necessary for the functioning of the site. These consequences cannot constitute a damage and you will not be able to claim any compensation for this fact.

Your browser also allows you to delete exiting cookies on your device or to notify you when new cookies are likely to be placed on your device. these settings do not affect your navigation but make  you lose all the benefit provided by the cookie.

Please take note below of the multiple tools made available to you so that you can set the cookies deposited on ypur terminal.

d. Setting up your internet browser

Each Internet browser offers its own settings for managing cookies. To find out how to chqnge ypur cookies preferences, below are links to help on how to access your browser's cookie menu :

Chrome : https://support.google.com/chrome/answer/95647?hl=fr

Firefox : https://support.mozilla.org/fr/kb/activer-desactiver-cookies

Internet Explorer : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11

Opera : http://help.opera.com/Windows/10.20/fr/cookies.html

Safari : https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR

For more information about cookie control tools, you can consult the CNIL website : https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

If you have any queries or requests for further information regarding this cookie policy, please contact us.